Emergency Services

The Emergency Services Department physicians at HSHS St. Good Shepherd Hospital provide treatment for patients 24 hours per day, 7 days per week. The nursing team is certified in cardiac life support, pediatric life support and trauma. We also work closely with the Prairie Heart Institute to provide the Stat Heart program.


Our Emergency Department is staffed 24 hours a day by physicians and highly-trained nurses, all of whom provide quality patient care for a wide range of concerns.

So how do you decide when a medical condition rises to the level of a medical “emergency?” First and foremost always consider dialing 911 if you need urgent help and please teach young children how and when to dial these three very important numbers as well. If you or a loved one experiences any of the following conditions or symptoms, the Emergency Department is likely the place you need to be. When in doubt, check it out.

  • Difficulty breathing, shortness of breath
  • Chest or upper abdominal pain or pressure
  • Fainting, sudden dizziness, weakness
  • Changes in vision
  • Confusion or changes in mental status
  • Any sudden or severe pain
  • Uncontrolled bleeding
  • Severe or persistent vomiting or diarrhea
  • Coughing or vomiting blood
  • Suicidal feelings
  • Difficulty speaking
  • Shortness of breath
  • Unusual abdominal pain

Children have unique medical problems and may display different symptoms than adults. Symptoms that are serious for a child may not be as serious for an adult. Children may also be unable to communicate their condition, which means an adult will have to interpret the behavior. When it comes to your child or a child under your care, seek immediate medical attention if you think they are having a medical emergency.

Medical emergencies are unexpected events and knowing that an experienced health care team is available around the clock and close to home should take the worry out of dealing with them when they occur.

Emergency Quick Tips

Patients are seen in the ED based on the severity of illnesses or injuries, not on a first-come, first serve basis. With that in mind, here are some helpful tips to follow when you or someone you know comes to the Good Shepherd Emergency Department:

  • Bring a list of medications and allergies
  • Know your immunizations
  • Know your health history, including surgeries
  • Remain calm

Heart Care

The Stat Heart Program streamlines emergency heart care to meet the national goal of providing angioplasty (a non-surgical procedure to treat diseased arteries) within 90 to 120 minutes from a patient’s arrival at the hospital. 

When a suspected heart attack patient arrives in the emergency room, an overhead announcement alerts representatives from lab, radiology, cardiopulmonary and ICU, as well as key nursing staff, to respond to the ER. If a heart attack is confirmed the patient is transferred to a hospital with a cardiac catheterization lab within 90 minutes of arrival.